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Robotics company Digital Workforce strengthens focus on Artificial Intelligence and appoints Head of AI

The leading robotics company in the Nordics, Digital Workforce, is moving towards more intelligent digital workers to drive new business. To support the growing market demand for solutions combining robotics and artificial intelligence, the company has appointed Head of AI, Gaurav Khullar, MBA, B.Eng.

Based in Helsinki, Finland, Khullar will be responsible for defining, developing and delivering AI strategy of Digital Workforce. Khullar joins from Accenture, where he was Senior Manager & AI Lead for Data Science. He has strong experience in AI solutions, e.g. context aware computing, personalised customer experience, churn prediction, econometric forecasting and predictive maintenance, gained from his previous positions at Nokia, Microsoft, Tecnotree, Accenture and a few co-founded start-ups. He has worked with technologies like Machine Learning, Natural Language Processing, Recommendation Systems and Deep Learning.

“Our customers have become skilled at utilising Robotic Process Automation to boost productivity and improve quality. The use of RPA is growing fast, but simultaneously new technologies emerge allowing more intelligent and learning solutions. We are delighted to welcome Gaurav Khullar to Digital Workforce, he brings unique multi-faceted, hands-on experience of AI technologies and business to our team”, said Jukka Virkkunen, one of the founders of Digital Workforce.

“Robotic Process Automation, or Digital Workers as we call it, can work perfectly on rule-based knowledge work tasks. Combining that with machine learning and other AI technologies allows organisations to automate more complex tasks and free up people to more strategic work. I am so excited by this unique opportunity to define and create this future with Digital Workforce”, explained Khullar.

Digital Workforce has automated over 500 knowledge work processes since the founding of the company in 2015. It was one of first companies in the world to provide industrial-scale RPA, robot-as-a-service, from cloud. Digital Workers help large organisations to process, classify and collect data across industries and functions. With AI led experiences RPA will become more intelligent and autonomous able to solve problems, do planning and provide knowledge & insight.

“AI and ML algorithms can be applied once the business problem and enough relevant data is available to solve the problem – these are the ingredients for any AI solution. For example, think of a car accident, parts of the insurance claims process are already being automated by RPA. With the help of AI technologies, bots can be taught to analyse pictures from the accident scene, work that is currently done by people. There are endless opportunities, but it must start from a business need,” told Khullar.

Contacts

Jukka Virkkunen, Partner, Digital Workforce, +358 50 670 47, jukka.virkkunen@digitalworkforce.fi
Gaurav Khullar Head of AI, Digital Workforce, +358 50 482 1216 gaurav.khullar@digitalworkforce.fi

About Digital Workforce

Digital Workforce is the only company specialising in Intelligent Process Automation services on an industrial scale. Our intelligent digital workers automate knowledge work processes in large organizations freeing up the time of human employees for more valuable work. The deployment of digital workers requires no changes to the existing information systems. Digital Workforce was founded in the summer of

2015 and it currently employs over 150 IPA specialists in Finland, Sweden, Norway, Denmark and Poland. www.digitalworkforce.com